![]() Especially so if the firmware appears to be not compatible. Is the CD readable in the Phillips drive ('appears to be working') or readable on another computer? If so, and if the TSSTcorp fails to read other media, the drive is probably beyond further use. The computer also has a PHILIPS DVD-+RW DVD8881 that appears to be working. Is there anything I can do to fix and/or check this out? Please keep it simple because I'm no computer tech. When I run it the drive is listed so it appears to be recognized (?) but when I click on that Download File Open there is a file 493BD400.BIN and I end up with a message telling me that the Firmware is not compatible with the selected drive. ![]() I tried a Firmware update, tsst_ts493a_ib03.exe. It appears it will neither read nor write. If I put a blank CD in and click on drive the same thing happens. ![]() Dell XPS 410 / Vista Home Premium SP2 TSSTcorp CDRWDVD TS-H493A If I put a CD in that has data on it and then click on the drive to view data, the drawer opens and a window tells me to please insert data.
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